Effective Date: June 1st 2024

Privacy Policy

Welcome to Driver Certified LLC. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy applies to all personal information collected through our mobile app and website.

    1. What information do we collect?

    1. User Information: When you register as a user, we collect information such as your name, email address, phone number, and payment information. We also collect your location data to match you with nearby drivers.
    2. Driver Information: If you register as a driver, we collect your name, contact details, driver’s license number, vehicle information, background check results, and other credentials necessary to verify your certification and eligibility.
    3. Admin Information: For platform administrators, we collect identifiers like usernames and passwords, as well as contact information for management and coordination purposes.
    4. Usage Data: We collect data about how you use our services, including the types of services you use, your interaction with the app, and your IP address.

    2. How do we use your information?

    1. To Provide Services: We use your information to operate and maintain our platform, ensuring access to its features and functionality. This includes sending authentication tokens via email or SMS during registration or login, matching drivers with riders, and processing payments.
    2. Communication: We use your information to stay in touch with you regarding your account, our services, and to offer customer support when needed.
    3. Improvement and Development: We analyze usage trends and preferences to enhance our platform, improve user experience, and develop new products, services, and features.
    4. Security and Legal Compliance: Your information helps us protect our platform and users from fraudulent or unlawful activities. We may also use it to comply with legal requirements, court orders, and regulatory obligations.

    3. How We Share Your Information

    1. With Drivers and Users: To provide transportation services, we share essential details between drivers and users, such as location, estimated time of arrival, and contact information.
    2. With Affiliated Driving Schools: We may share driver certification status and performance data to support job placement and career growth opportunities.
    3. Service Providers: We work with third-party service providers to help operate our platform. This includes sharing your information with services like Email and SMS gateways for sending authentication tokens during registration or login, payment processing, data analysis, hosting services, and customer support.
    4. Marketing Restrictions: Rest assured, your mobile phone information will not be shared with third parties or affiliates for marketing or promotional purposes.
    5. Legal Requirements: We may disclose your information if required by law or when we believe it is necessary to comply with legal obligations, protect our rights, or ensure personal safety in urgent situations.

    4. Your Choices and Rights

    You have the right to access, correct, or delete your personal information. You can manage your information through your account settings on the app or website. For changes that cannot be made through your account settings, please contact customer support.

    5. Data Security

    We implement security measures to protect your personal information. However, no system is impenetrable, and we cannot guarantee full security of our databases or that your data will not be intercepted during transmission.

    6. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top.

    7. Contact Us

    If you have any questions, please contact us:

Thank you for choosing Driver Certified LLC. We are committed to enhancing your experience.