Effective Date: July 11, 2024
Last Updated: November 6, 2025

At Driver Certified, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our websites, mobile apps, marketplace, and other services (collectively, “Services”).

By accessing or using Driver Certified, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Who We Are

Driver Certified is a professional driving and transportation company headquartered in Atlanta, Georgia, USA.
We provide:

  • Certified driver services through the Driver Certified Rider App

  • Driver training and certification programs

  • An online marketplace for car accessories and safety equipment

2. Information We Collect

We collect personal and non-personal information to provide and improve our Services.

a. Information You Provide

  • Personal Details: Name, email address, phone number, home or work address.

  • Account Information: Username, password, and login credentials.

  • Payment Information: Billing details when making purchases or booking rides (processed securely through third-party payment gateways).

  • Driver Information: License details, certification data, and work history for applicants or trainees.

  • Communication: Any messages, feedback, or inquiries sent to our team.

b. Information We Collect Automatically

When you use our website or app, we may automatically collect:

  • Device information (IP address, browser type, operating system)

  • Location data (if location permissions are granted)

  • Usage data (pages visited, clicks, and time spent on our site)

  • Cookies or similar technologies to enhance user experience

c. Information from Third Parties

We may receive data from:

  • Payment processors (transaction confirmations)

  • Background check services (for driver verification)

  • Business partners or affiliates

3. How We Use Your Information

We use collected information to:

  • Provide and manage rides, training, and marketplace transactions

  • Communicate with users about their accounts, orders, or services

  • Verify driver credentials and maintain safety standards

  • Improve website functionality, app performance, and customer support

  • Process secure payments and issue receipts

  • Send updates, promotions, or policy changes (with your consent)

We never sell your personal information.

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process data under one or more of the following legal bases:

  • Your consent

  • Contract performance (to deliver requested services)

  • Compliance with legal obligations

  • Legitimate interests (improving services, ensuring safety, fraud prevention)

5. How We Protect Your Data

We use industry-standard security measures to protect your data:

  • SSL encryption for all transactions

  • Restricted employee access to sensitive data

  • Secure servers hosted with trusted cloud providers

  • Regular monitoring for unauthorized access attempts

While we do our best to protect your information, no system is completely secure. You share your data at your own risk.

6. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes described above

  • Comply with legal or regulatory obligations

  • Resolve disputes and enforce agreements

When no longer needed, data is securely deleted or anonymized.

7. Sharing of Information

We may share information only with:

  • Service providers: Payment processors, dispatch systems, delivery companies, and background check agencies

  • Business partners: Organizations participating in joint services or promotions

  • Legal authorities: When required by law, court order, or government request

We do not sell, rent, or lease your personal data to any third party.

8. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience

  • Remember your preferences

  • Analyze site traffic

You can disable cookies through your browser settings, but some features may not function properly.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent at any time

  • Request restriction of processing

  • Lodge a complaint with your data protection authority

To exercise any of these rights, contact us at contact@drivercertified.com.

10. Children’s Privacy

Driver Certified does not knowingly collect data from children under 13 years old.
If we become aware that we have unintentionally collected personal data from a child, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and stored in countries outside your own, including the United States.
We ensure such transfers comply with applicable data protection laws and use appropriate safeguards.

12. Third-Party Links

Our website or app may contain links to external sites not operated by us.
We are not responsible for their privacy practices or content. We recommend reviewing each site’s privacy policy before sharing any personal data.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
When we do, we will revise the “Last Updated” date at the top of this page.
Significant changes will be communicated through email or in-app notification.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us:

📧 Email: contact@drivercertified.com
🌐 Website: www.drivercertified.com
📍 Address: Atlanta, Georgia, USA
📞 Phone: +1 (470) 920-7055