Effective Date: July 11, 2024
Last Updated: November 6, 2025

Welcome to Driver Certified (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, products, and services (collectively, the “Services”).
By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Services.

1. About Driver Certified

Driver Certified is a transportation and driver-training company based in Atlanta, Georgia, providing:

  • Professional ride and driver-hire services

  • Driver training and certification programs

  • An online marketplace for automotive accessories and safety equipment

We operate both through our Driver Certified Rider App and our websites, including drivercertified.com and shop.drivercertified.com.

2. Eligibility

You must be at least 18 years old to use our Services.
By using our platform, you represent that:

  • All information you provide is accurate and up to date

  • You have the legal right and authority to enter into this agreement

If you are using our Services on behalf of an organization, you agree that you have the authority to bind that organization to these Terms.

3. User Accounts

To access certain features, such as booking rides or making purchases, you may be required to create an account.

You agree to:

  • Keep your login credentials secure

  • Not share your account with others

  • Notify us immediately of any unauthorized access or security breach

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Services Overview

a. Ride and Driver Services

Riders can book certified drivers through the Driver Certified App or website.
Charges are calculated on a per-minute or per-hour basis, depending on your selected plan. You will only be billed for the actual time of service.

b. Driver Training and Certification

Driver Certified provides training and certification programs to improve professional standards among drivers. Successful participants receive a Driver Certified Qualification, which represents completion of our approved training and conduct standards.

c. Marketplace

The Driver Certified Marketplace allows users to purchase car accessories and safety items. Product descriptions, pricing, and availability are subject to change without notice.

5. Payments

  • All prices are listed in U.S. Dollars (USD).

  • Payments for rides, training, or purchases must be made through approved payment channels.

  • We use secure third-party processors to handle transactions.

  • Driver Certified is not responsible for transaction delays or errors caused by external payment systems.

6. Cancellation and Refund Policy

  • Rides: Cancellations made before a driver departs incur no charge. Once a trip starts, refunds are not applicable.

  • Training: Training fees are non-refundable once classes begin.

  • Marketplace Orders: You may cancel an order before shipment. After shipment, returns or exchanges are subject to our return policy.

7. User Conduct

Users agree not to:

  • Misuse or interfere with the Services

  • Engage in harassment, unsafe conduct, or unlawful activity

  • Upload false information or attempt to access other users’ data

  • Violate traffic laws or safety standards while using our driver services

Violation of these rules may result in immediate suspension or permanent account termination.

8. Driver Responsibilities

All Driver Certified drivers must:

  • Maintain valid licenses and insurance

  • Follow traffic and safety regulations

  • Treat passengers and clients with professionalism and respect

  • Avoid the use of alcohol, drugs, or any substance that impairs driving ability

Failure to comply may lead to disciplinary action, suspension, or removal from the Driver Certified network.

9. Intellectual Property

All content on our website and apps, including logos, designs, images, and text, are the intellectual property of Driver Certified.
You may not reproduce, copy, or redistribute any content without prior written permission.

10. Limitation of Liability

Driver Certified is not liable for:

  • Accidents, damages, or losses occurring during a ride or training session

  • Delays or interruptions caused by third-party services or traffic conditions

  • Indirect, incidental, or consequential damages arising from the use of our Services

Your use of the platform is at your own risk.

11. Indemnification

You agree to indemnify and hold Driver Certified, its employees, affiliates, and partners harmless from any claims, damages, or expenses arising from:

  • Your use of our Services

  • Your violation of these Terms

  • Your infringement of any third-party rights

12. Privacy

We value your privacy.
Our Privacy Policy explains how we collect, use, and protect your information. By using our Services, you agree to the terms outlined in the Privacy Policy.

13. Third-Party Links

Our platform may include links to third-party websites or services.
Driver Certified is not responsible for the content, policies, or practices of those external sites.

14. Termination

We reserve the right to suspend or terminate your account at any time for conduct that violates these Terms or harms other users.

15. Changes to These Terms

We may update these Terms occasionally. When we do, we will revise the “Effective Date” at the top of this page.
Continued use of the Services after such changes constitutes your acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, USA, without regard to its conflict of law provisions.

17. Contact Us

For questions, feedback, or concerns about these Terms or any of our services, please contact us:
📧 Email: contact@drivercertified.com
🌐 Website: www.drivercertified.com
📍 Address: Atlanta, Georgia, USA
📞 Phone: +1 (470) 920-7055